Our Mission

The Sergay Group is a diverse team of solution providers that partners with clients through consulting, facilitating, training, speaking, and coaching to empower sustainable improvements in performance.

Our Background

At The Sergay Group, we love the challenge of guiding companies to implement new strategies, to achieve new growth, and to improve bottom-line results. There is nothing more satisfying than enabling individuals, teams, or organizations to face their challenges as they move into the future.

  • We believe in the potential of each individual

  • We believe in asking the difficult questions

  • We believe in building relationships

The reasons we win over and over is because we:

  • listen to your needs

  • work in collaboration with you

  • customize each solution to your specific circumstances

  • orientate each intervention within your broader system

  • and build internal capacity for, and ownership of, improvement efforts

In each case, we care about the people we deal with, and we care about the results they obtain.

OUR philosophy

The Sergay Group believes in the potential of individuals and will work for their growth rather than their limitations. We engender ownership by individuals of their own development and actions, and foster leader and peer mentoring where applicable. When consulting with strategy and change management, we place emphasis on empowering the organization, division, unit, or team to achieve what is required.

OUR Approach

The method adopted by The Sergay Group, is highly flexible and differs for every intervention and every organization. We ensure highly practical, impactful, and experiential interventions. Interventions, designed and planned through thorough organizational consultation. All parties involved must first agree and show commitment to the proposed process, before any interventions are run. Interventions are often facilitated processes, ensuring maximum participation and buy-in to the process and results. Thorough follow-up and feedback processes are also implemented.

We work in partnership with you and operate from a systemic frame of reference. Our processes remain flexible. Discussions are held constantly with our client organization and variations to the process can be made at any stage to ensure that the needs are met, even if this means adapting a process while in progress. This approach ensures that the individual, the group, and the organization's needs are met.

our Results

  • 9,742 new actions taken by first line leaders in a single organization over a period of 6 months to improve performance

  • A two percentage point increase in satisfaction with management after core curriculum training

  • A three percentage point increase in satisfaction with the support HR offers to first line leaders

  • Strategic plans realized in countless organizations